VMware pushed its operations management tool to the cloud with a new software-as-a-service (SaaS) form factor and newly added hybrid cloud support for Google Cloud Platform (GCP) and vSphere Kubernetes deployments in addition to Amazon Web Services (AWS) and Microsoft Azure.
vRealize Operations is VMware’s on-premises software product that provides operations management across applications, infrastructure, and clouds. The new vRealize Operations Cloud, which is generally available today, has the same user interface and features as the on-premises version. “It offers everything you can do with vRealize operations on prem,” said Taruna Gandhi, VP of product marketing for cloud management at VMware. This includes “performance optimization, which includes fully automated workload balancing and placement” based on business and operational intent, she added.
The product also helps enterprises better manage costs and improve efficiency by making recommendations about procurement and rightsizing workloads. Both versions use artificial intelligence (AI) for troubleshooting — predicting and preventing issues across customers’ hybrid and multi-cloud environments, Gandhi said. And it continually scans these environments to enforce IT and regulatory standards around configuration and compliance, and automatically remediates any problems.
‘Major In Hybrid Cloud’
Some of the new features in both the SaaS and on-premises versions include better public cloud cost comparisons via integration with VMware’s CloudHealth and improved VMware Cloud on AWS migration.
CloudHealth is VMware’s public cloud management platform. To explain the relationship between CloudHealth and vRealize Operations, “think of vROps as the defacto solution for VMware hybrid cloud, VMware SDDC and VMware Cloud on AWS, whereas CloudHealth is heavily focused on the public-cloud side,” Gandhi said. “While vROps has a major in hybrid cloud, it has a minor in public cloud.”
The updated software also supports the newly released vSphere 7.0 with Kubernetes and Google Cloud Platform, which VMware formed a hybrid-cloud partnership with last summer.
And while vRealize Operations Cloud became generally available today, 33 customers have been beta testing the SaaS product since February, accounting for 132,585 total virtual machines (VMs). This included 124 different vCenter accounts, and 11 VMware cloud on AWS accounts. Beta customers include German stock exchange Börse Stuttgart, Australian gambling and entertainment group Tabcorp, and Israel-based enterprise software and IT services firm Trilogy.
VMware Customer Traction
Börse Stuttgart, an existing vRealize Operations on-premises customer, has been working with VMware to migrate administrative data to public cloud since 2019. While some highly regulated trading data must remain on-premises, “they are trying to get out of the business of maintaining and managing as much of their on-premises software as they can, Gandhi said. The recent COVID-19 pandemic has amplified this move to the cloud because while stock traders still work the trading floor, “everyone else is working from home. So anything they can do remote, any troubleshooting, really helps them out.”
In a statement, Stephan Wiechert, IT system specialist at Börse Stuttgart, said vRealize Operations Cloud has improved services monitoring for faster troubleshooting. “VMware vRealize Operations Cloud works smoothly,” he said. “I get a message before an upgrade, then it happens automatically. A few minutes later, I get another message saying everything is finished. I’m saving up to 10 hours a month on upgrades and troubleshooting. That’s success to me.”
Meanwhile, Trilogy wasn’t an existing vRealize Operations customer. “They have no physical real estate. They are all in the cloud, mostly on VMware Cloud on AWS and AWS native,” Gandhi said.
Trilogy reduced costs and improved and improved efficiency across its hybrid-cloud environment with vRealize Operations Cloud, said Fuat Ulugay, SaaS operations manager at Trilogy, in a statement.
“With VMware vRealize Operations Cloud we were able to gain full visibility across our environment — which we didn’t have previously,” Ulugay said. “The insight delivered by the service led us to immediately reduce our hosts by 20%, saving us thousands of dollars in the process. In less than a week, we were able to right-size our environment, optimize our performance, and see what we needed for capacity planning.”
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